Returns and Refunds Policy

Thank you for shopping at BrainGear.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product has not been opened

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By phone number: 866-902-4110
  • By email: info@braingear.me

Send the product with its original packaging to:

BrainGear Enterprises Inc.
1288 Columbus Ave. #152
San Francisco, CA 94133

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from BrainGear.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items will not be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 866-902-4110
  • By email: info@braingear.me